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Hire of costumes is based upon an understanding of the following conditions:
Costumes are hired for a period of 3 days. If you are unable to return them in this time period, please talk to us about other arrangements. Late costumes incur a fee of $10.There is no exchange or refund once our costume has left the store.
We clean costumes upon their return, but do expect that reasonable care is taken in their treatment. Damage to a costume may incur an additional fee.
Is your party still a few weeks away? We take bookings for costume hire in the future. Once you've decided on the costume, we take your name, phone number and date of the event. You will be required to pay; preferabley the full amount, or else a deposit of $20 per costume. We put a tag with your booking details on the chosen costume, and it will be packed and ready for you to collect closer to your party. Upon collection, the remaining ballance must be paid.
We do not give refunds. If you book a costume and change your mind, we can either exchange it for another costume up to equal value, give you an in-store credit for later use, or give you your money back minus $20.
Please note: Easter Bunny bookings incur $40 cancellation fee PER night due to high demand for a small period of time.
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