Hire of costumes is based upon an understanding of the following conditions:

Costumes are hired for a period of 3 days. If you are unable to return them in this time period, please talk to us about other arrangements. Costumes not returned on time (by Tuesday for weekend hire) will incur a late fee for each costume. A $10 late fee is incurred for each day each the costume is not returned and a $20 a day fee is incurred after the 2nd weekend until the full costume is returned. There is no exchange or refund once the costume has left the store.
We clean costumes upon their return, but do expect that reasonable care is taken in their treatment. Damage to a costume will incur an additional fee. Failure to return a costume will result in full retail price being charged. All additional charges are in addition to the hiring fee.
Is your party still a few weeks away? We take bookings for costume hire in the future. Once you've decided on the costume, we take your name, phone number and date of the event. You will be required to pay; preferably the full amount, or else a non-refundable booking fee of $20 per costume to hold the costume/s. We put a tag with your booking details on the chosen costume, and it will be packed and ready for you to collect closer to your party. If the costume is not collected for your party the full hiring fee will apply. If a costume has been booked and deposit paid, the deposit will be deducted from the total hire price and the remainder will be paid upon collection of the costume.

We do not give refunds. If you book and pay in full for a costume and change your mind, we can either exchange it for another costume up to equal value, give you an in-store credit for later use, or give you your money back minus the non-refundable booking fee of $20 per costume.

Please note: Easter Bunny & Father Christmas costumes are one day hire only. Bookings must be paid in full when placed, this is non-refundable. This is due to the high demand for a small period of time.

Copyright and Trademarks:
All content of the All Costumes Great and Small website is protected by copyright. This includes pictures, text and animations. Some of the material in the All Costumes Great and Small Webpage is also protected by the copyright of the companies we stock, and we use it with their permission.
Use of any of the content of the All Costumes Great and Small website is prohibited.